Privacy Policy

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XXX Ontario Inc., doing business as (“Lyric’s Vape Shop”), the “Company”, “we”, “us” or “our”) is a specialty vape shop specializing in the sale of specialty vape products. This Privacy Policy applies to the collection, use and disclosure of personal information which may include financial information (collectively “personal information”) in connection with our activities in Canada.

We have provided you with this Privacy Policy to inform you and other individuals that we deal with ("you" or "your") about how we collect, use, disclose and protect your Personal Information.  Personal Information is information about an identifiable individual, as more particularly defined and limited by applicable privacy laws. This Privacy Policy applies to our collection, use and disclosure of personal information in Canada. This Privacy Policy does not apply to personal information about our employees nor to information that is not considered personal information.

In carrying on our business, we collect various types of personal information Personal Information that we collect may include:

• names, titles, addresses, telephone numbers, email addresses and other contact information;
• the names and contact and financial information of customers who purchase our products; 
• other information, with your consent or as permitted or required by law; and
• we require you to provide proof of your age when purchasing our products.

Lyric’s Vape Shop uses personal information for the following purposes:

• establishing, maintaining, and managing relationships with our customers, vape manufacturers and other individuals that we deal with in the course of our conducting our business;
• conducting and evaluating our sales and website traffic to improve our services and product offerings;
• responding to feedback, questions, comments, requests, inquiries, etc.;
• generating reports for ordering and marketing purposes;
• administering contests, promotions, surveys, quizzes or polls;
• maintaining business records for reasonable periods and generally managing and administering our business, including defending and bringing legal actions;
• meeting legal, regulatory, insurance, security and processing requirements; and 
• otherwise with consent or as permitted or required by law.

Lyric’s Vape Shop only discloses personal information in the circumstances described below:

• to regulatory agencies as required by law or to meet the regulatory requirements of Lyric’s legitimate business purposes; and
• otherwise with consent or as permitted or required by law.

Personal information may be used by Lyric’s Vape Shop and disclosed to parties connected with a proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of Lyric’s Vape Shop or our business or assets, for the purposes of evaluating and/or performing the proposed transaction. Those parties may use and disclose your personal information for similar purposes as those described in this Privacy Policy.

In order to keep providing you a great selection of products and to conduct our services, Lyric’s vape shop may transfer personal information to outside agents or service providers for reasons such as data processing, data warehousing, administrative services, conducting services on our behalf and otherwise collecting, using, disclosing, storing or processing personal information on Lyric Vape Shop’s behalf for the purposes described in this Privacy Policy. Lyric’s Vape Shop uses reasonable contractual or other means to require third parties to commit to protecting personal information to a level comparable to that provided by us. Some of these service providers may be located outside of Canada and your personal information may be collected, used, disclosed, stored and processed in these jurisdictions for the purposes described in this Privacy Policy. While your personal information is located outside of Canada it may also be subject to the laws of the jurisdiction in which it is retained, including laws that may require disclosure of personal information to foreign government authorities.

IP Addresses and Server Logs

The internet passively and automatically collects certain information about a user's traffic patterns linked to their Internet Protocol (IP) addresses. These are unique Internet "addresses" assigned to all web users by their Internet Service Providers (ISP). IP addresses are automatically logged by web servers. While the IP address does not generally identify an individual on its face, it may, with the cooperation of the ISP, be used to locate and identify an individual using the internet.

We use a server that automatically logs information about visits to our website in the normal course of establishing and maintaining web connections. Server logs record statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, web pages requested, and identify categories of visitors by items such as domains and browser types. These statistics are reported in aggregate form to our third-party service provider and are used to improve their website and ensure that it provides the optimal web experience for visitors.

Server log information we may be reviewed for security purposes, for example, to detect intrusions into our network.

Cookies and Other Tracking Tools

As with many other websites, our site makes use of session and permanent “cookie” technology. Cookies are small text files that contain a unique identification number that is automatically deposited on a visitor’s computer. We may use aggregate information, which does not identify individuals, to monitor customer traffic patterns to the website and particular pages, as well as site usage, in order to help us improve the design and layout of the content. In addition, we use other tracking technologies to better understand our communication channels and your experience with us.

We may also collect information about how you use the website using cookies (and other similar technologies), as part of improving the content and functionality of the website. For more information about the use of cookies please see the cookie notice on the webpage.  We do not cross-reference the information automatically collected through “cookies” with any type of personal information that is voluntarily offered on or through this website.

The use of cookie technology is common on the Internet, and many internet browsers are initially configured to accept cookies automatically. If you would prefer not to accept cookies, you can set your internet browser to notify you when your computer is receiving a cookie or to refuse cookies automatically. However, if you refuse to accept cookies, this may limit your use of our website.

Other websites to which our website provides links are governed by different privacy policies. We do not assume responsibility for the content or information practices of those other websites, and we strongly encourage all Site visitors to review the privacy statements and policies of all externally linked sites.

Consent / Age of Consent

You must be 19 years of age to use this website. By using this website, you represent that you are at least the age of majority required to purchase tobacco, nicotine and/or related products in your province of residence. We will not knowingly collect personal information from anyone under the required age of majority (as set out in his or her province of residence). If we learn that we have collected or received personal information from an individual under such age of majority in his or her province of residence, we will delete such information and will refrain from providing any services or products. If you believe we might have any information from or about an individual under such age of majority in his or her province of residence, please contact us at info@lyricvape.com.  

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide personal information necessary for a service you have requested). You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt-out” option provided, if any. The form of the consent sought by Lyric’s Vape Shop, including whether this consent is express or implied, may vary depending upon the circumstances and the type of personal information. In determining the form of consent to use, we will take into account the sensitivity of the personal information and the reasonable expectations of the individual. Generally, by providing us with your personal information, we will assume that you consent to our collection, use and disclosure of such personal information for the purposes identified or described in this Privacy Policy, if applicable, or otherwise at the time of collection.

You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide our products or services. Lyric’s Vape Shop will inform you of the implications of withdrawing consent. In certain circumstances, you may not be permitted to withdraw consent to certain necessary uses and disclosures of the personal information for which your consent was originally collected.

Lyric’s Vape Shop collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.

Lyric’s Vape Shop implements reasonable security safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which the personal information is held.

The methods of protection include:

• physical measures (e.g., locked filing cabinets and restricted access to desks and offices);
• organizational measures (e.g., security clearances and limiting access on a “need to know” basis); and
• technological measures (e.g., the use of passwords auditing access to financial records).

Authorized employees, agents and mandataries have access to your personal information as required to fulfill their responsibilities to us.

Lyric’s Vape Shop maintains a file of personal information for individuals for the purposes described in this Privacy Policy, which will be accessible at the address provided in the Contact Information section below. If you wish to request access to or correction of your personal information in our custody or control, you may write to this address, attention Privacy Officer. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. 

The Privacy Policy is effective as of the Effective Date above. This Privacy Policy may be revised from time to time. Please review this Privacy Policy and make sure you visit our site frequently to obtain the most current version of our Privacy Policy. Your continued provision of personal information or use of our services following any changes to this Privacy Policy constitutes your acceptance of any such changes.

Accountability for compliance by Lyric’s Vape Shop with privacy policies and procedures rests with our Privacy Officer, even though other individuals within the company may be responsible for the day-to-day collection and processing of personal information. In addition, the Privacy Officer may, from time to time, designate one or more other individuals within the company to act on his or her behalf.

The contact information for Lyric Vape Shop’s Privacy Officer is:

Privacy Officer
Lyric’s Vape Shop
108 Main Street East
Huntsville, Ontario  P1H 1K6

Email: info@lyricvape.com

Copyright © All rights reserved.

Last Updated: December, 2022